Got Questions?

Frequently Asked Questions

Enrollment

How do I enroll my child? +

Choose a program, click Enroll Now, complete the registration form, and follow the payment instructions sent automatically. Our team will confirm your enrollment by email.

Can overseas students join? +

Yes — MathLabs is built specifically for international families. We coach students across multiple time zones and syllabuses.

Is there a trial class? +

Yes, free trial classes are offered periodically — message us on WhatsApp to check current availability.

What details are required? +

Student name, grade, syllabus, subject, program of interest, and parent contact details (WhatsApp & email).

Classes

Are classes online? +

Yes, all MathLabs classes are conducted online via live video sessions.

Are classes recorded? +

Selected sessions are recorded and made available through the student dashboard, depending on the program.

What happens if a student misses a class? +

Students can access notes and recordings (where available) and may request a brief catch-up summary from their coach.

Are classes group or individual? +

Both options are available — Masterclass and Exam Target are small group programs, while Rapid Booster is fully 1-on-1.

Fees & Payments

What are the fees? +

Fees vary by program and are listed on the Programs and Courses pages. Contact us for the current fee schedule.

How can overseas parents pay? +

We support international bank transfer; a local payment gateway (PayHere) is planned for a future phase.

Can I pay monthly? +

Yes, monthly payment plans are available for ongoing programs such as Masterclass Learning.

Can I upload payment receipt online? +

Yes — after registration, you'll be directed to a secure Payment Receipt Upload page.

Syllabus

Do you support Cambridge? +

Yes, including Cambridge IGCSE, AS and A Level.

Do you support Edexcel? +

Yes, including Edexcel IGCSE and AS Pure Mathematics.

Do you support Sri Lankan syllabus? +

Yes, including O/L and A/L Sri Lankan National Curriculum.

Do you teach both Mathematics and Physics? +

Yes, MathLabs specializes exclusively in Mathematics and Physics coaching.

Communication

Can parents receive progress updates? +

Yes, parents receive regular progress notes and can view details through the Member Dashboard.

Can we contact through WhatsApp or Telegram? +

Yes, both WhatsApp and Telegram are available — see the Contact page for links.

Can we speak before enrolling? +

Absolutely — message us on WhatsApp or submit the Contact form and our team will get back to you.

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